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Email Delivery

Soft vs. Hard Bounces
Set Up Email Domain Authentication
Use Send Time Optimization
Troubleshooting Test Email Delivery Failures
Verify an Email Domain
Limitations of Free Email Addresses
About Bounces
The Importance of Permission
Anti-Spam Requirements for Email
About Email Domain Authentication
About Compliance for Email Marketing
My subscribers aren't receiving my campaigns
Schedule or Pause a Regular Email
My campaigns are going to spam folders
Cancel a Campaign
About Spam Filters
I know this email address is valid, but it hard bounced
Examples of Compliant and Non-Compliant Lists
How to Allowlist Delivery IP Addresses
About Gmail Tabs
Avoid Outlook's Junk Folder
Gmail is clipping my email
Why We Can't Stop or Edit Sent Campaigns
My Email From Name Shows "mailchimpapp.net" or "mcsv.net"
About Abuse Complaints
Causes of High Bounce Rates
View Bounce Reasons
About Mailchimp Email Delivery Rates
About Omnivore
About Fake Signups
How Legitimate Marketers Can Prevent Spam Complaints
View Abuse Complaints
When Email Addresses Go Stale
About Email Firewalls
About Bounce Suspension
About Suspension
How Throttling Improves Deliverability
Use Safe Sender Lists to Stay out of Spam Folders
My campaign links trigger "possible fraud" alerts
My unsubscribe rate is really high
About Direct Complaints
Find Email Headers and Source Code
About Delivery Insights
About Denylists
Using Ads in Email Marketing Campaigns
Why We Require an Unsubscribe Link
About Bounce Warnings
About Unsubscribe Suspension
My subscriber received multiple copies of my campaign
About Forwarded Campaigns and Unsubscribes
About Prohibited Content
About Spam Traps
I Received Spam from Mailchimp
About Unsubscribe Warnings
About Accidental Abuse Complaints
Why We Verify Imported Contacts

Technical Support

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